Finally we can give you an update with the news everybody has been waiting for: we started the shipping process of the Troy watches!
When we started this campaign, the first shot of the video you saw was us, Bart & Theo, on our typical dutch bikes. We decided that the best way to getting the watches to our backers is to bring them to our backers that live within a bikeable distance from our headquarters by bike. Even though it wasn’t really bike weather in The Netherlands today (rain), we went out on the road as a kickoff of our shipping process. Here is a little video we shot today:
For the backers that don’t live within a bikeable distance: sorry that we cannot personally bring you your Troy watch. Your watches are being shipped depending on your location by 2 distribution centers , one in The Netherlands, once in Hong Kong.
The sending process has been started and everybody should get an e-mail once their order has been dispatched. Due to the easter holidays, both distribution centers are shut Friday the 14th until Monday the 17th. In this periods there will unfortunately will not be any processing of our orders.
If you have any questions regards shipping, or have questions where your package is at: please use e-mail by sending us a message to [email protected] : It is easier for us to keep track on your questions there, instead of having to read comments on Kickstarter and Indiegogo.
What do I do when the watch arrives?
If you turn the crown in its standard position, you will wind up your watch and will see that it comes to live and the inner workings start to move. If you pull out the crown, you will be able to set the time. Once you have set the time and start wearing it, the automatic movement will charge itself
Changing the size of the watch band / using your Troy watch
We will release a video with instructions how you can easily adjust the size of the watchband to your wrist size and how to use your Troy watch within a few days!
Theo & Bart